DATA PROTECTION

Aurasia88 Privacy Policy – Personal Data Protection for Malaysian Users

Aurasia88 is committed to protecting the privacy and personal data security of every user in Malaysia. This Privacy Policy clearly explains how we collect, use, store, and safeguard your information.

Last Updated: 1 January 2026 Applicable to: Malaysian Users Language: ms-MY
256-bit SSL Encryption
24/7 Security Monitoring
0 Sale of Data to Third Parties
PDPA Malaysian Act Compliance

Our Commitment to Your Privacy

Six core principles that guide how aurasia88 handles the personal data of users in Malaysia.

End-to-End Data Encryption

All personal data transmitted to and from the aurasia88 platform is protected by industry-standard 256-bit SSL encryption. Your information cannot be intercepted in transit.

No Data Selling

Aurasia88 does not sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent. Your data belongs to you.

Malaysia PDPA Compliance

Aurasia88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are fully protected under this Act.

Your Data, Your Control

You have the full right to access, correct, and request the deletion of your personal data held by aurasia88 at any time through our customer support.

Secure Data Storage

Your data is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock active security monitoring to prevent unauthorised access.

Timely Breach Notification

In the event of any data security breach involving your information, aurasia88 is committed to notifying you within the timeframe required under Malaysian law.

Aurasia88's Commitment: Your privacy is more than a legal obligation to us — it is the foundation of trust we build with every aurasia88 user in Malaysia. We make no compromises when it comes to data protection.

1. Introduction

This Privacy Policy is published by aurasia88 and applies to all users who access or use the aurasia88 platform via the website aurasia88.com or any related mobile application. This document outlines aurasia88's privacy practices regarding the collection, use, disclosure, and protection of your personal data.

By registering an aurasia88 account or continuing to use our platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request deletion of your data.

Aurasia88 operates in compliance with Personal Data Protection Act 2010 (PDPA) Malaysia. We take this responsibility seriously and invest in the latest security infrastructure to ensure the personal data of all Malaysian users is protected at all times.

About Malaysia's PDPA

The Personal Data Protection Act 2010 (Act 709) is a Malaysian law governing the processing of personal data in commercial transactions. aurasia88 complies with all principles set out in this Act, including the General Principle, Notice and Choice Principle, Disclosure Principle, Security Principle, Retention Principle, Data Integrity Principle, Access Principle, and Data Transfer Abroad Principle.

2. Information We Collect

Aurasia88 collects several categories of information from users to ensure the platform operates securely and efficiently. The types of information that may be collected are as follows:

Information You Provide Directly

  • Full name as shown on your MyKad or official identification document
  • Malaysian identity card number (MyKad) or passport number
  • Date of birth for age verification purposes
  • Malaysian email address and mobile number
  • Malaysian residential address
  • Bank account or e-wallet details (account number, bank name) for transaction purposes
  • Aurasia88 account passwords in encrypted form

Automatically Collected Information

  • IP address and approximate geographic location
  • Device type, operating system, and web browser version
  • Game session data including start time, end time, and betting records
  • Financial transaction records including deposits and withdrawals in MYR
  • In-platform activity data such as games played and login frequency
  • Cookies and similar tracking technology data
Data Category Sample Information Primary Purpose
Identity Data Full name, MyKad number, date of birth Identity verification (KYC) & legal compliance
Contact Details Email, phone number, address Account communications & customer support
Financial Data Bank account number, MYR transaction records Deposit & withdrawal processing
Technical Data IP address, device type, browser Account security & fraud detection
Gaming Data Betting records, game sessions Regulatory compliance & dispute resolution
Cookie Data Site preferences, session data User experience & platform analytics

3. How We Use Your Data

Aurasia88 uses collected personal data solely for lawful and necessary purposes. We do not process your data beyond the scope stated below:

  • Account management: Creating, verifying, and maintaining your aurasia88 account, including the KYC process required by law.
  • Transaction processing: Processes deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX, as well as withdrawal requests in Malaysian Ringgit (MYR).
  • Platform security: Detecting and preventing fraud, money laundering, unauthorised access, and other unlawful activities.
  • Legal compliance: Fulfilling reporting obligations to the relevant Malaysian authorities when required by law.
  • Service improvements: Analysing usage patterns to improve the baccarat, poker, slots, table games, and live match experience on the aurasia88 platform.
  • Service communications: Sends you important notifications regarding your account, transactions, or policy updates via email or SMS.
  • Customer support: Handles enquiries, complaints, and assistance requests submitted to the aurasia88 support team.
  • Marketing (with consent): Sending you information about aurasia88 promotions, bonuses, and exclusive offers where you have consented to receive marketing communications.

4. Information Sharing

Aurasia88 understands that your trust depends on how we handle data sharing. We does not sell your personal data to any third party for commercial gain. However, there are limited situations where sharing information is necessary:

Trusted Service Providers

Aurasia88 works with carefully selected third-party service providers to support platform operations. These include payment processors handling Touch 'n Go, DuitNow, GrabPay, and FPX transactions, cloud service providers for data hosting, and analytics companies for platform performance monitoring. All service providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with aurasia88's instructions.

Legal Requirements

Aurasia88 may be required to disclose your personal data to the relevant Malaysian authorities where mandated by law, court order, or for the purposes of preventing financial crime and money laundering. In such cases, aurasia88 will only disclose the minimum information necessary.

Business Transfer

In the event of an acquisition, merger, or transfer of aurasia88's business assets, user data may be transferred to the receiving entity as part of those business assets. You will be notified in advance in such circumstances.

5. Cookies & Tracking Technologies

The aurasia88 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how users interact with our platform.

Types of Cookies Used

  • Essential Cookies: Required for core aurasia88 platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance Cookies: Collects anonymised data on how users interact with the platform to help us improve site performance and usability.
  • Functional Cookies: Saves your preferences such as language, display settings, and login information to make future visits more convenient.
  • Analytical Cookies: Helps us understand website traffic and usage patterns for the continuous improvement of the aurasia88 platform.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the aurasia88 platform.

6. Data Security

Aurasia88 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, loss, damage, or accidental disclosure. Key safeguards we have in place include:

  • 256-bit SSL/TLS encryption for all data communications between your device and aurasia88 servers
  • Passwords are stored using strong cryptographic hashing algorithms — your actual password is never stored in plain text.
  • Two-factor authentication (2FA) is available and encouraged for all aurasia88 accounts
  • Multi-layer firewall and active intrusion detection system (IDS)
  • Regular security audits conducted by independent cybersecurity experts
  • Strict access controls — only authorised aurasia88 staff may access user data, and only for legitimate purposes
  • 24/7 monitoring for suspicious activity within the system
Shared Responsibility

While aurasia88 implements robust technical safeguards, your account security also depends on your own actions. Please use a strong, unique password for your aurasia88 account, enable two-factor authentication, and never share your login credentials with anyone.

7. Data Retention Period

Aurasia88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required under applicable Malaysian law.

  • Active account data: Retained for as long as your aurasia88 account remains active and for a reasonable period following account closure.
  • Financial transaction records: Retained for a minimum of seven (7) years in accordance with Malaysian financial and taxation regulatory requirements.
  • Security logs: Retained for six (6) months for fraud detection and dispute resolution purposes.
  • Marketing data (with consent): Retained until you withdraw consent or request deletion.
  • KYC Data: Retained in accordance with applicable regulatory compliance requirements, typically five (5) years after account closure.

Once the relevant retention period has ended, your data will be securely deleted or anonymised in a way that ensures it can no longer be identified as belonging to you.

8. Your Rights

As an aurasia88 user covered under Malaysia's PDPA, you have the following rights with respect to your personal data:

Right of Access Right to Rectification Right to Erasure Right to Object Right to Restriction Data Portability
  • Right of Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request deletion of your personal data under certain circumstances, subject to our legal obligations.
  • Right to Object: You have the right to object to the processing of your data for specific purposes such as direct marketing.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your data under certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format.

To exercise any of the above rights, please contact the aurasia88 data protection team by email at support@aurasia88.com. We will process your request within thirty (30) business days.

9. Children's Privacy

The aurasia88 Platform not intended for children or individuals under the age of 18. Aurasia88 does not knowingly collect personal data from individuals under the age of 18. Should we discover that a child's personal data has been collected without appropriate age verification, we will take immediate steps to delete that data and close the associated account.

If you believe your minor child has registered an aurasia88 account, please contact us immediately at support@aurasia88.com so that we can take the appropriate action.

10. Third-Party Links

The aurasia88 platform may contain links to third-party websites or services in certain contexts. aurasia88's Privacy Policy does not apply to those third-party websites or services. We encourage you to read the privacy policy of any third-party website you visit. aurasia88 is not responsible for the privacy practices or content of third-party websites.

11. Policy Changes

Aurasia88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or business operations. Any material changes will be communicated to you via an in-platform notification or your registered email address at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page will always reflect when this Privacy Policy was most recently revised. Your continued use of the aurasia88 platform after any changes take effect constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how aurasia88 handles your personal data, please reach out to us through the following channels:

  • Email: support@aurasia88.com
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the aurasia88 platform
  • Response Time: We aim to respond to all privacy-related enquiries within 48 business hours.
Data Protection Officer

Aurasia88 has appointed a Data Protection Officer responsible for ensuring full compliance with Malaysia's PDPA. For specific data protection enquiries, you may contact them directly via support@aurasia88.com with the email subject "Data Privacy Inquiry".

SECURE & TRUSTED PLATFORM

Your Data Is Safe. Now Let's Play.

Register your aurasia88 account today and enjoy live baccarat, poker, slots, cricket, and live matches with complete peace of mind — your privacy is fully protected under Malaysia's PDPA.

256-bit SSL PDPA Compliance No Data Selling 24/7 Support

For players aged 18 and above only. Please play responsibly.

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