At aurasia88, safe and responsible entertainment is at the heart of everything we do. We provide tools, guides, and support resources to ensure every Malaysian user can enjoy a healthy gaming experience without it affecting their daily life.
Six protection tools available completely free to all aurasia88 users in Malaysia — make full use of them for your own safety.
Set daily, weekly, or monthly deposit limits in MYR to match your financial means. Once a limit is set, it takes effect immediately and can only be lowered — any increase requires a 48-hour waiting period for your protection.
Set the maximum loss amount you are comfortable with over a given period. Once the loss limit is reached, your aurasia88 account will automatically block all betting activity until the period resets — no shortcuts, no exceptions.
Limit the time you spend on the aurasia88 platform — whether playing live baccarat, poker, slots, or watching live matches. The system will notify you as your time limit approaches and automatically end the session once it is reached.
If you feel that gaming is starting to affect your daily life, use aurasia88's Self-Exclusion feature. Choose a break period ranging from seven days to five years, or apply for permanent exclusion. During this period, account login will be fully blocked.
Take aurasia88's interactive self-assessment quiz to better understand your gaming habits. This short questionnaire helps you spot early warning signs of problem gambling and get personalised guidance on what to do next.
Aurasia88 implements a rigorous age verification process using MyKad to ensure our platform is only accessible to individuals aged 18 and above. Protecting minors is our absolute priority.
Message aurasia88: Online gaming is for entertainment only. Never bet with money you cannot afford to lose. If you or someone you know is struggling, we are here — reach aurasia88 support 24/7.
Aurasia88 believes that responsible gaming is more than a slogan — it is at the core of how we operate every day. For us, aurasia88's long-term success only means something if our users in Malaysia can enjoy this platform as a genuinely fun source of entertainment, without it becoming a burden in their lives.
The aurasia88 platform offers a wide range of online entertainment, including live baccarat, poker, table games, slots, cricket, and live football — from the Malaysia Super League to the EPL. All of it is designed to deliver an enjoyable gaming experience. That said, we recognise that for a small number of users, gaming can become difficult to control. That is why aurasia88 invests seriously in a comprehensive responsible gaming programme and suite of tools.
This page is your complete guide to understanding how to play responsibly on aurasia88 — from recognising warning signs and using our built-in protection tools, to knowing where to turn for help when you need it.
Aurasia88 builds its responsible gaming programme on four core principles that guide every decision relating to policy and user protection tools:
Recognising early warning signs is a crucial first step in responsible gaming. Many users don't realise their habits have shifted from entertainment to something more serious. Here are the signs to watch out for in yourself or someone you care about:
If you identify with three or more of the signs above, take it seriously. You are not alone — aurasia88 and support organisations across Malaysia are here to help. The bravest first step is acknowledging that you need it.
Aurasia88 provides a short self-assessment questionnaire to help you reflect on your relationship with gaming. Answer each question honestly — there are no right or wrong answers, only your own truth.
If you answered "Yes" to three or more questions, we encourage you to reach out to aurasia88 support or a local support organisation for a confidential discussion, free from any judgement.
Aurasia88 provides a comprehensive suite of responsible gaming tools, all accessible directly from your account settings. These tools are designed to give you full control over your gaming experience:
Set a daily (e.g. RM200), weekly (RM800), or monthly (RM2,000) deposit limit based on your budget. Limits can be reduced immediately, but increases require a 48-hour waiting period.
Set the maximum amount you are willing to lose within a daily, weekly, or monthly period. Once the limit is reached, no new bets can be placed until the next period begins.
Limit the time you spend per gaming session. A warning notification will appear 10 minutes before the limit is reached, and the system will automatically end the session when time is up.
Take a break ranging from 24 hours to 30 days. During this period, your account will be fully restricted. This option is ideal if you feel you need a short breather from gaming activity.
For longer-term exclusion, choose a period ranging from 6 months to 5 years, or opt for permanent exclusion. During this period, aurasia88 will not accept any re-registration from you.
View your full gaming activity history, deposits via Touch 'n Go, DuitNow, GrabPay or FPX, and your win/loss records for transparent financial tracking.
Activating aurasia88's responsible gaming tools is straightforward and only takes a few steps. Here's a quick guide:
Log in to your aurasia88 account using valid credentials. Always make sure you are on the official site aurasia88.com for your security.
Click the profile icon at the top right corner and select "Account Settings" from the dropdown menu.
In your settings page, select the "Responsible Gaming" tab to access all available protection tools.
Select the tool you wish to use, enter your preferred limit in MYR or the desired time period, and confirm your selection.
Limits take effect immediately upon confirmation. A verification email will be sent to your registered address as a record.
If you have difficulty using any of the protection tools or need immediate assistance, contact the aurasia88 support team via 24/7 live chat or email support@aurasia88.com. Our team is trained to handle responsible gaming concerns with sensitivity and full confidentiality.
Aurasia88 takes the protection of minors from online gaming platforms very seriously. If you share a device with children or underage family members, here are the steps we recommend:
Aurasia88 enforces a strict age verification process via MyKad during new account registration. Any account suspected of belonging to an individual under the age of 18 will be suspended immediately pending investigation.
If you or someone you care about needs professional help with gambling addiction, several support resources are available in Malaysia. aurasia88 encourages anyone in need to make use of these:
Talian Kasih Malaysia: Contact 15999 — a toll-free helpline operating 24 hours a day, 7 days a week, offering counselling, support, and social service referrals including addiction-related issues. Free and confidential.
Befrienders Kuala Lumpur: Contact 03-7627 2929 for emotional support and empathetic listening for those in distress, including issues related to financial stress caused by problem gambling.
Department of Social Welfare (JKM): JKM provides counselling and social support services through offices across Malaysia for individuals and families affected by addiction.
In addition, aurasia88 works with licensed mental health professionals to ensure we can make appropriate referrals for users who need specialised support related to gambling addiction. All responsible gaming communications are handled with complete confidentiality.
Aurasia88 enforces a minimum age requirement 18 years old for all platform users. This is an absolute requirement with no exceptions under any circumstances. aurasia88's age verification process involves:
Any individual who registers an aurasia88 account by providing false age information may be subject to legal action. aurasia88 bears no responsibility for any losses incurred by individuals who use a false identity to register.
The aurasia88 responsible gaming team is available whenever you need us. Whether you want to learn about the tools available, report a concern about another user, or simply talk through your gaming experience — we are here for you.
We will never send marketing communications to users who are on a self-exclusion or break period. We will not contact users who have opted out of promotions. Your privacy and wellbeing matter more to us than any business target.
Register your aurasia88 account today and make use of our responsible gaming tools from day one. Set your limits, know your boundaries, and enjoy baccarat, poker, slots, and live matches as the entertainment they are meant to be.
For players aged 18 and above only. Gambling can be addictive. Please play responsibly.